Thursday 30 October 2014

Following messaging app crackdown, Viber appears to be inaccessible for some Chinese users

Viber China


It’s been a tough year for popular messaging apps in China. Japan’s Line and Korea’s KakaoTalk have been blocked by the Great Firewall, along with photo-sharing app Instagram. Today it looks Chinese authorities have taken aim at another chat app – Viber.


The usual signs are there. Posts on social media reveal users complaining that they can’t access the app as they normally would. From mainland China, Tech in Asia entered Viber’s homepage in a browser but can’t connect to its website. It works with a VPN or proxy on. A couple of people say it works via China Unicom’s 3G, but that’s not the case in our test of that network. (Updated to add in an extra screenshot below, and added details to the proceeding paragraph).


In our tests, one workmate on Android (using the Viber app from Google Play on a OnePlus phone) is not having any issues with Viber, but my iPhone version of Viber shows all the signs of a web blockade. When trying to send messages on Viber, this is what some of us see within mainland China:


Viber inaccessible issues China - pic 1


And the sign-up process is also now blocked for some in China:


Viber blocked china


Although Viber is not so popular in China as some other areas (WeChat is the nation’s chat app of choice), a number of people on Weibo have noticed the block. One Weibo user this afternoon lamented, “When Line got blocked, I changed to Viber, and now Viber’s blocked too. What on earth! Now I can’t contact customers. Fuck!”


Anti-censorship crusaders Greatfire.org ran a test assessing the app’s accessibility from China. As of today, the test determines the app has been blocked.


 


[Breaking News] Viber blocked in China https://t.co/oRTOyZPnQZ


— GreatFire.org (@GreatFireChina) October 30, 2014



Viber was acquired by Japan’s Rakuten in February.


Tech in Asia has no problems accessing WhatsApp, which continues to work in China without a hitch despite its relationship with Facebook.


We’ve reached out to Viber for comments on these developments and will update once we hear back.


See: Oh, Big Brother: you won’t believe how many sites are now blocked in China







Following messaging app crackdown, Viber appears to be inaccessible for some Chinese users

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